Help center

Frequently Asked Questions

Quick answers about getting started, planning workouts, connecting with others, and managing your Sangana account.

Getting started

The essentials for setting up and using Sangana.

What is Sangana?

Sangana is a fitness platform for planning workouts, tracking progress, finding training partners, joining squads, and staying connected with your fitness community.

How do I update my profile and workout preferences?

Open Profile, choose Settings, then use Edit Profile or Workout Preferences. You can update your personal details, fitness goals, experience, and training preferences there.

Can I use Sangana when I am offline?

Previously loaded content and supported actions remain available offline. Changes that need the server are kept on your device and sent when your connection returns. You can review anything that still needs attention under Settings > Unsent Items.

How do I change notifications, units, or appearance?

Open Profile > Settings. Notification Settings controls alerts and reminders, while General Settings contains appearance, measurement units, and other app preferences.

Workouts and progress

Planning sessions and keeping your training history organized.

How do I plan or log a workout?

Use the workout area to create or choose a workout, schedule it, and record your sets as you train. Completed sessions are saved to your activity and workout history.

Can I add scheduled workouts to my calendar?

When Calendar Sync is available on your device, open Settings > Calendar Sync and follow the prompts to add scheduled workouts to your calendar.

What is Progress Booth?

Progress Booth helps you capture and compare progress photos over time. Its photos and templates are managed separately from public activity posts, so you decide what you share.

How do I manage downloaded workout media?

Open Settings > Storage & Media to review or clear downloaded images and videos without deleting your account or workout history.

Community, privacy, and support

Partners, squads, account controls, and getting help.

How do training partners and squads work?

Partner discovery helps you connect with compatible people, while squads give groups a shared place to communicate and stay active together. Your invite and discovery preferences control how others can reach you.

How do I control who can contact or invite me?

Go to Settings > Invites & Requests to manage connection preferences. Use Privacy & Security for blocked users, linked accounts, and other safety controls.

How do I report a problem?

Open Settings > Report a Bug and describe what happened. If support asks for technical details, Settings > Send Diagnostic Logs can securely share recent app diagnostics.

How do I delete my Sangana account?

You can permanently delete your account from the app. For the full deletion steps, data details, and an email alternative, read the public account deletion guide.

Read the account deletion guide

Still need help?

Contact the Sangana team and we'll help you find the right answer.

Email support